But here are the things I didn’t hear you say.

Here’s the most honest appraisal I can give you of what’s happening.” And it’s her job to say, “I hear what you’re saying, and it sounds like you thought this through. If there’s a question I’m dealing with or I need to make a decision, I’ll say, “Here’s exactly what’s going on with me.

Personally, my wife and I try to challenge and encourage each other. Trending: Attention Fellow Book Nerds: You’ll Love These 4 Reads Tell me what’s going on inside your head.” We have this high social sensitivity where we’re actively listening and signaling to each other that we’re listening by saying, “I heard you say this question, and I think it’s a great question-let’s figure out how to explore that,” or “It looks like you don’t like the direction this conversation is going. It thinks about how we create an environment where everyone can speak up. One of the things I’ve loved most about the Times is that it’s a place that thinks about psychological safety. When have you been in a situation where you felt a sense of psychological safety, either in your professional career or personal life?Ĭharles Duhigg: One of the things I’ve learned is that the best journalism really comes from teams-a group of people taking on a topic and working together.

QLI: The idea of psychological safety is a theme that runs throughout your book. Did you know that in the original version of the movie Frozen, Princess Elsa and Olaf (the snowman sidekick, who loves warm hugs) were both evil? And have you heard of NUMMI, the automobile manufacturing plant that encouraged workers to stop the production line whenever they believed it was necessary? In his new book, Smarter Faster Better, Charles Duhigg, an editor at the New York Times and a Pulitzer-Prize-winning journalist, explores the science of productivity behind these examples and why managing how you think-rather than what you think-can transform your life.ĭuring an interview with my Quiet Leadership Institute, Charles talked about how psychological safety can increase productivity within teams, companies, and, yes, even marriages.

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